One-stop Patient Support

Chiesi Total CareSM provides you with the exceptional support you need, when and where you need it.

A single call to your dedicated Chiesi Total Care team is all it takes, and we will guide you through the process of getting started on Ferriprox® (deferiprone) therapy.

Call toll free:

Important Safety Information

What is the most important information I should know about Ferriprox?

Ferriprox can cause serious side effects, including a very low white blood cell count. One type of white blood cell that is important for fighting infections is called a neutrophil. If your neutrophil count is low (neutropenia), you may be at risk of developing a serious infection that can lead to death. Neutropenia is common with Ferriprox and can become severe in some people. Severe neutropenia is known as agranulocytosis. If you develop agranulocytosis, you will be at risk of developing serious infections that can lead to death.

Your healthcare provider should do a blood test before you start Ferriprox and weekly during treatment to check your neutrophil count. If you develop neutropenia, your healthcare provider should check your blood counts every day until your white blood cell count improves. Your healthcare provider may temporarily stop treatment with Ferriprox if you develop neutropenia or infection.

Stop taking Ferriprox and get medical help right away if you develop any of these symptoms of infection: fever, sore throat or mouth sores, flu-like symptoms, or chills and severe shaking.

Please see full Prescribing Information, including boxed WARNING and Medication Guide.

The Chiesi Total Care Program Assists With:

Commercial insurance

If you have private insurance through your job or own your own business.

Government insurance

If you have Medicare, Medicaid, Veterans Affairs Healthcare, or other similar government insurance.

No insurance

If you have no insurance, you may be eligible for additional financial assistance.

The dedicated Total Care team is made up of:

  • Pharmacists
  • Patient service coordinators
  • Reimbursement support specialists
  • Nursing support

Worry-free refills

A pharmacist is always available and medication is delivered right to your door.

The Ferriprox Copay Program

For commercially insured patients:

  • Most patients pay as little as $0 per month

The Copay Program is available to patients subject to eligibility. You can learn about the Copay Program by calling the same Chiesi Total Care toll-free number.


Call the toll-free number to determine eligibility and learn terms and conditions. Restrictions apply.

Chiesi Total Care provides assistance to patients with or without commercial insurance, Medicaid, and Medicare.

Not valid for patients with health coverage under Medicaid, Medicare, or any other federal or state program. Copay Program subject to further terms and conditions. Call the Chiesi Total Care team for complete Copay Program terms and conditions.

Contact Information





Hours of operation

Monday to Friday
7:00 AM – 6:00 PM (Central Time)


17877 Chesterfield Airport Road
Chesterfield, MO 63005